HDFC ERGO is one of India's top health insurance providers, with 108 branches across 91 cities and 2,000+ employees. They offer a seamless experience through a wide distribution network including brokers, corporate agents, retail, direct sales, and bancassurance.
HDFC ERGO Health Insurance
Might just be the insurance provider you are looking for. They offer customers various plans, access to several hospital networks, cashless treatment, riders, exclusive features and benefits and much more.
HDFC ERGO General Insurance Company Ltd. is a 74:26 joint venture between HDFC Ltd., India's premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. HDFC ERGO offers complete range of general insurance products ranging from Motor Insurance, Health, Travel, Home and Personal Accident in the retail space and customized products like Property, Marine and Liability Insurance in the corporate space. HDFC ERGO is the 4th largest private sector general insurance company in India.
Some highlights of HDFC ERGO General Insurance includes winning the Best General Insurance Company Award in 2014 and 2013, organised by The Excellence in Global Economy. The company has been assigned 'iAAA' rating by ICRA to indicate its highest claim paying ability.

Listed here are the health insurance policies offered by HDFC ERGO.
Feature | Details |
Age & eligibility | Available for purchase up to age 65; no upper age limit for coverage once enrolled |
Sum insured | ₹5 lakhs to ₹2 crore — available for individuals and families |
Policy tenure | 1 year | 2 years | 3 years |
Secure benefit | Coverage is automatically doubled from day one at no extra cost — zero effort required |
Pre-hospitalisation | Expenses covered for 60 days before hospital admission |
Daycare treatment | Covered up to the full sum insured — no limitations |
Post-hospitalisation | Expenses covered for 180 days after discharge |
Protect benefit | Covers non-medical consumables (gloves, masks, nebulizer kits etc.) without reducing the medical sum insured |
Room rent | No room rent capping — choose any room regardless of sum insured |
Disease sub-limits | No disease-wise capping — full treatment cost covered up to sum insured |
No-claim bonus | +50% per claim-free year, capped at 100% of sum insured. Bonus is not reduced even if a claim is filed |
Optional deductible | ₹25,000 | ₹50,000 | ₹1 lakh — personal threshold before policy activates |
Plus benefit | Coverage increases by 50% after year 1 and 100% after year 2, even if claims have been made |
Restore benefit | Sum insured is fully replenished after a claim at no additional premium, ensuring continuous coverage |
Feature | Details |
Basic sum insured | ₹2.5 lakh to ₹10 lakh per policy year |
Cashless hospitalisation | Available at 6,000+ authorized network hospitals across India |
Basis | Individual |
Policy term | 1 year | 2 years |
Tax benefit | Applicable |
Medical test | Mandatory for applicants above 45 years of age |
Benefits | Coverage for 15 specific illnesses |
Entry age | 5 years to 65 years |
HDFC ERGO is another of India’s leading general insurance company which was established following a joint venture between HDFC and ERGO International AG. The company provides a number of general insurance products which include motor insurance, health insurance, travel insurance, etc., which they offer via their network of 108 branches. In addition to providing some of the best health insurance plans, HDFC ERGO Health Insurance Customer Care is also known to provide excellent service to their clients via multiple channels.
To enable customers to get in touch with the HDFC health insurance customer care and support staff and resolve their policy-related queries, grievances, and issues, HDFC ERGO has set up a dedicated phone-based helpline and a fax line as well. Customers can also write in to the support team via email for authorisation-related issues, network hospital related issues, and queries related to claims. They can also write in to the insurer’s corporate office address via mail to receive a response to their queries.
HDFC ERGO offers cashless facility at over 6,000 network hospitals across the country. Insured members can get admitted in a network hospital of the insurer to avail cashless treatment. The insurance company will settle the hospitalisation expenses incurred by the insured member directly with the network hospital. To locate a network hospital nearest you, select your state and city from the drop-down box on the online Network Hospital Locator tool. You will get a list of network hospitals in your area with contact details.
HDFC ERGO is one of the top health insurance providers with a dedicated in-house claim service team to provide smooth claim servicing to the customers.
A Health Card from HDFC ERGO gives you quick access to your insurer's contact details for emergencies and assistance, and it's required at the time of hospitalization so the hospital can verify your insurance and process your claim smoothly.
Insurance premium can be made via online payment mode or cash payment mode. Cash payment can be made at the nearest HDFC ERGO branch office. Online payment can be made through the insurer’s website using net banking, debit card or credit card.
HDFC ERGO's Health Suraksha plan offers comprehensive coverage at affordable prices, including hospitalization, pre & post-hospitalization care, domiciliary treatment, AYUSH benefits, day care procedures, ambulance services, and organ donor charges.
HDFC ERGO offers health insurance plans for individuals, families, and senior citizens, including top-up and critical illness plans. Their 3 main categories are Health Suraksha, my:health Medisure, and Critical Illness.
Policyholders are entitled to attractive tax benefits for premiums that they pay towards a health insurance policy under suitable sections of the Income Tax Act, 1961.
Pre-hospitalization expenses are medical costs incurred before admission, while post-hospitalization expenses are costs incurred after discharge. The coverage duration for both varies by plan.
Day care procedures are those procedures which do not require the insured to be hospitalised. These procedures can be concluded within 24 hours, hence eliminating the need for the patient to be admitted to the hospital.
Domiciliary hospitalization refers to receiving medical treatment at home, either due to a doctor's advice or unavailability of hospital beds. The costs incurred for such treatment are called domiciliary hospitalization expenses.
Ayush refers to Ayurveda, Unani, Sidha, and Homeopathy, and policy holders can demand reimbursement for the treatments named above, when they are explicitly covered by the plan.

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